PRIVACY
xTool Privacy Policy
Effective: July 31, 2026
Information submitted
When you use an inquiry form, the site may receive your name, work email, company or studio, process interest, material description, and message. Server and security systems may also process technical request information needed to operate and protect the service.
How information is used
Submitted details are used to respond to the inquiry, route it to an appropriate contact, maintain service security, and keep necessary business records. Information should not be treated as permission for unrelated marketing unless a separate choice is presented.
Minimize sensitive data
Do not submit payment credentials, passwords, controlled technical data, personal identification documents, confidential customer artwork, or proprietary drawings through a general inquiry form.
Sharing and retention
Information may be handled by service providers needed to operate the site and by authorized teams responding to the request. Retention should be limited to operational, legal, security, and recordkeeping needs.
Your choices
Depending on applicable law and verified identity, you may request access, correction, or deletion of personal information. Some records may need to be retained where law or legitimate security requirements apply.
Contact
Use the contact page for a privacy request and identify the relevant inquiry without resending sensitive content.